Our ombudsman channel is a channel of control and participation of all, specialized in handling individual requests and proposing collective solutions to improve the company's management.
This space is intended for Complaints reports, Requests, Compliments, Suggestions, or Simplification Requests of any of our services.
In case of a complaint, we kindly ask you to provide us with as many details as possible to allow the investigation to proceed.
Your identification on this form is OPTIONAL, as we value the anonymity of the protester. Therefore, to express yourself anonymously, fill the email field with the following address: